Customer Relationships
We recently completed a major expansion for a customer relationship in Charlotte, NC. A regular shopper at the store sent me this note: “You guys were invisible. Every week during…
As 2009 comes to a close, I have thought about what I could have done better, the mistakes I made, and the wins we achieved. To me, we always learn…
Read MoreWe recently completed a major expansion for a customer relationship in Charlotte, NC. A regular shopper at the store sent me this note: “You guys were invisible. Every week during…
I’ve always been a believer in reading history, as it often repeats itself, or at least offers a case study for how to do (or not do) things. A recent…
When business is good, it’s far too easy for leaders to get busy, ignore their company’s weaknesses and forget to brainstorm ways to improve. It’s an easier focus now since…
To me, two simple words can be the foundation of long-term business relationships: character and culture. When these values are the same between a buyer and a seller, opportunity for…
While most of us are suffering from the Recession’s effects in one way or another, there is a silver lining inside our current cloud. Recessions let us step back and…
Because of the current imbalance of supply and demand in the commodities market, the cost of construction has been trending downward over the last year or so. Some of our…