Customer Relationships
In this economy, do you feel like you have to be in 1000 different places at once? If a customer or prospective customer has an opportunity, you want to be…
A couple of weeks ago, I attended a dinner where Alessandro Acquisti of Carnegie Mellon spoke on privacy issues related to the web and how “big data” is changing things…
Read MoreIn this economy, do you feel like you have to be in 1000 different places at once? If a customer or prospective customer has an opportunity, you want to be…
Thanks to several social media tools, I have been able to stay connected with increased frequency than before web 2.0. A couple of years ago we started using several of…
Thanks to computers, smart phones and the Web, we as a society have never been more connected. I can send detailed information to multiple clients within a matter of seconds,…
Last week, Chris Brogan and I spent 2 days together here in Birmingham. We were pleased to have him as our guest for the Green Building Focus Conference. For those…
The world of social media is bringing a change to our language. I’m sure grammatical purists are scowling when they see “like” and “friend” used regularly as verbs. I think…
There is comfort in the known. That’s why most of us enjoy having a steady routine at work. But if you’re not careful, getting lost in habit and familiarity can…
It seems that in the construction business—design and finance—there is an ever-accelerating outpouring of technology and knowledge. Because I sometimes worry that advances will pass me by, I’m always trying…
After talking with someone about the movie Taking Woodstock, I got to thinking that this monumental event took place prior to the advent of the Internet, cell phones, social media…