Each year, I send notes to a fair amount of folks I have never met but have read about, and many times I am asked, “Why would you send a letter to someone you do not even know?” The simple reason is because I care. I care about meeting new people who have been successful, or …
It seems like we all spend a lot of hours with our noses to the grindstone. That sometimes means we get more done, and at others, at least to me, sometimes I cannot see the forest through the trees. When I’m wrestling with a complex problem, or anything similar for that matter, the solution almost never comes …
Over the years, I have found that there are lots of ways to motivate, but the simplest one is probably the best and the most pleasant for everyone involved. Simply say, “Thank you,” whether verbally or in writing. Particularly in the construction and real estate industries, there has always seemed to be a lack of …
We are about 35% complete building The Sidewalk Film Center and Cinemas, which will be the year round home for the organization as well as their nationally acclaimed film festival. The confined space of the project, coupled with the extensive rock excavation, requires both gas and electric powered equipment. This can create a potential hazard from fumes and emissions. This was solved by …
What follows is something I wrote a few years ago, and as we go into a new year, I thought it might be nice to revisit. I know in my business career, there might have been fewer scars if I had played my own golf course, so to speak. I recently had dinner with a friend, who …
If I had it my way, most of our business cards would not list a job title. Mine never has. Over the years, I have seen folks get caught up in their name, rank, and serial number for a company, maybe neglecting some important nuances in the process. With all respect to my banking friends, I have never met anyone with a lower rank than vice president listed …
With each passing year, I think it is easier at times for us to get caught up in the “comparison trap.” I know I have been guilty of this very thing. A few months ago, I had lunch with an acquaintance, a wealthy individual who had accumulated a substantial amount of wealth during her life. …
This week, I attended the annual year-end dinner and board meeting of the Atlanta Federal Reserve Bank. The Surgeon General of the U.S., along with the president of the sixth district, spoke about a range of common threads affecting both. Poor health leads to poor economics and good health can lead to good economics. I …
In a business organization, it’s easy to be drawn to charismatic or strong personality types for the obvious reasons. But what about humility? I’m talking about people who do their job day in and day out, hoping for respect, but not expecting the spotlight. Those who are eager to appreciate others’ strengths, focusing on bettering the …
There are a few phrases that folks in our office are probably tired of hearing me say. One is,“Success is about finding good customers and keeping them.” If you can keep good customers, you don’t have to be out looking for new ones all the time. It sure saves time and resources, allowing for better …
During a breakfast with a customer this week, we got on the topic of expectations, business and beyond. We both had experiences where we did not expect a return, or anything for that matter, and we were just offering to assist someone else. It’s funny the way things works. Often, those were the times when …
From time to time, I am asked how we manage to build projects in multiple states, often a long way from here, and how we have been consistent for 35 years. The answer is pretty simple: We have developed a group of traveling subcontractors and vendors who we trust. In return, they trust us. The key …