Customer Relationships
These Two Years
For the last couple of years, building and maintaining relationships has been harder than I have ever seen in my career. Zoom, along with its video conference first cousins, has…
Leadership
Focus on Potential
I recently read an article saying there are two kinds of job candidates: Experienced and Trajectory. Upon being hired, experienced candidates can jump right in. They have the wisdom of…
Read MoreLeadership
The Likability Factor
Quality, value and price are often big deciding factors as to what lands a job. If those things are equal, or close to it, what drives the transaction? The answer…
Construction Trends
In Retail, Physical Locations Matter
Several years ago, when eBooks came on the scene, I remember most everyone predicting the demise of both the corner bookstore and national bookstores. It did not happen. There is…
Management
Selecting the Right Building Contractor
How do you hire the right group to build your project? In many ways, it’s like any other major purchase decision. Price, financial stability and reputation are always a factor….
Management
Talent vs Experience. Who Gets the Job?
When it’s time to bring on additions to our management group, the person we hire often depends on the need. It might be a highly experienced and specialized candidate, or…
Leadership
The Case for Stickability
Too often, I have seen folks change jobs because they think the grass is greener only to find out they have made a mistake. It’s been happening even more in…
Management
Overlapping Circles
Over our decades in business, I’ve learned a thing or two about business models, especially in regards to the best approach to project sizes being a fit. I recently explained…
Leadership
The Day After
Last weekend marked an important date–20 years since the September 11 Attacks. Like many, I spent some time re-watching the coverage and remembering. One of the things that stood out…
Leadership
Woven Together
Recently, my daughter, Chappell, had a chance to listen to a panel discussion led by Dr. Raphael Bostic, President & CEO of the 6th District of the Federal Reserve regarding…