Customer Relationships
As the year comes to a close, I wonder what it would be like if more of us said thank you to each other. Not just at the end of…
Making mistakes is common for everyone. We all make them. Admitting to mistakes is not always an immediate reaction. Instead, many try to redirect the blame to others or…
Read MoreAs the year comes to a close, I wonder what it would be like if more of us said thank you to each other. Not just at the end of…
I read recently that nearly 1,200 pounds of trash is produced by the average person per year. We ignore that scrap of paper or old cardboard box but it all…
Right-sizing, why did I not have this in my vocabulary before ’07? Makes sense. We are constructors of buildings and handle the civil management of projects, but the bottom line…
Last week we finished our United Way campaign in the city but it was not without a real push by its leadership and the United Way. Someone said that while…
You can’t take anything for granted; even the ground under your feet. That’s why it is important to have Geotechnical testing done before construction begins on a project. But nothing…
When the first Tour de France bicycle race was held in 1903; Maurice Garin, the winner, clocked in nearly three hours ahead of the second-place finisher, Hippolyte Auconturier. This year,…
My oldest daughter, Chappell, an economics major at Sewanee, spent this summer learning about microfinance lending; first in Bangladesh with the Grameen Bank and Dr. Muhammad Yunus. Then several more…
In my travels I get to experience some cool things and this recent experience reminded me of things that many us take for granted. This recently happened to me…
As our work takes me throughout the southeast, I continue to see optimistic signs that commercial markets are on the upswing. Increases for everyone Retail occupancy is improving, apartment rental…