Customer Relationships
What Does the Customer Really Want?
It’s a million dollar question that I ask myself daily. I think the answer lies in service, especially in these times. While I do believe that the economy is getting…
Conservation
Start Spreading the News: Even an Existing New York Building Can Go Green
I’m sure you’ve heard the industry’s excitement about LEED certified construction. Once considered more ideology than practicality, we’re realizing that green building can actually be more cost effective than traditional…
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Looking for an Easy Way to Invest in Green? Purchase Power Credits.
This April marks two years since we moved to our new corporate campus. The upcoming anniversary got me thinking back to 2005 when we first started the design of our…
Customer Relationships
Tips from the Trenches: CEO’s Recession Strategy Improves Leadership in Any Economic Climate
I was recently reading Institutional Investor, a magazine that provides financial commentary and survey results directly impacting investment decisions. They’ve just announced their “All-American Executive Team” award winners for multiple…
Community Service
Are Good Manners the Next Trend in Construction?
As business leaders, I think it is always good to stay in the loop and try to identify current industry trends. We want to be on the front end of…
Conservation
Even Small Steps Towards Green Can Increase Leasing and Improve Tenant Relations
Why should you as a landlord get ahead of the curve and embrace the trend towards sustainability? Burst Media found nine out of ten consumers are putting some kind of…
Customer Relationships
From High Street to Main Street: Developers Who Build for Customer Service Win the Sale
The British have a term for the primary business and shopping street in their towns—High Street. Similar to the fabled American “Main Street,” high streets are often named just that….
Leadership
What Dinner With Alan Greenspan Taught Me About Leadership
Last month, with little time to spare, the Senate reconfirmed Ben Bernanke as Chairman of the U.S. Federal Reserve. His term was set to expire just two days later. Senators…
Leadership
All For One and One For All
You’ve heard the Three Musketeers shout it as a show of selflessness and solidarity. It’s the national motto of Switzerland. I’m proud to say it’s also a mantra of the…
Leadership
True Character Shows When We’re Forced to Use Plan B
When we prepare for projects, we have a plan A (or better said a construction schedule) but with backup plans B and C. Experience tells us to plan for success…