Customer Relationships
About a year ago, a senior project manager of ours was having lunch in a local BBQ joint and happened to be sitting next to someone he had not seen…
In the last few days, I was talking with our CFO about what distinguishes between a good hire and an average one. He said something like this: By watching how…
Read MoreAbout a year ago, a senior project manager of ours was having lunch in a local BBQ joint and happened to be sitting next to someone he had not seen…
As much as I try to avoid canceling commitments, it happens on occasion. We accidentally double book a lunch appointment or fail to calendar a meeting. Unexpected deadlines pop up….
I’ve been hearing a lot lately about “code switching,” where one adapts a “fit” to a conversation or meeting. I have done this most recently when I was having lunch…
I’ve been in the middle of estate planning the last year or so, and in the summer 2015, purchased some substantial life insurance. It was a hefty premium indeed. The…
Over the years, I have heard contractors, and for that matter, the many service providers in this industry, say something like, “I’m not interested. That job/customer is just too small…
Earlier in the week I was meeting with an equity firm we’ve partnered with over the years. They are experienced, and just solid folks. We have worked on several projects…
Last Saturday evening, it was a privilege to be the guest of NPR Nashville and the Robinson family for the final showing of “A Prairie Home Companion” at The Ryman….
It’s that time of year again. Like clockwork, right before the holidays kick off, I start to worry about work for next year. After all, as a service company in…