Management
Balance?
We are finally entering spring, and the weather seems to be a bit better. The market is in good shape and has been for a while. Perhaps your basketball team…
Management
We All Work In Sales
No matter what business, it’s the small things that differentiate. I think this concept can be hard for some to understand. Doing a good job with the technical side or…
Read MoreManagement
No Secrets.
A couple of weeks ago, I attended a dinner where Alessandro Acquisti of Carnegie Mellon spoke on privacy issues related to the web and how “big data” is changing things…
Management
From the Horse’s Mouth (or Head)
Several years ago, I spent 10 days on Ireland’s famed Connemara Trail, traveling from Galway to Cliftonover on horseback. We traveled pastures, road beds and a few swamps and galloped…
Management
The Ask: Timing. Communication.
Each year, I send notes to a fair amount of folks I have never met but have read about, and many times I am asked, “Why would you send a letter…
Management
For Inspiration, Walk Away
It seems like we all spend a lot of hours with our noses to the grindstone. That sometimes means we get more done, and at others, at least to me, sometimes I…
Management
Play Your Own Course, Revisited
What follows is something I wrote a few years ago, and as we go into a new year, I thought it might be nice to revisit. I know in my…
Management
We’re Not Big on Titles
If I had it my way, most of our business cards would not list a job title. Mine never has. Over the years, I have seen folks get caught up in their name, rank, and serial number for a company, maybe neglecting…
Management
When Is Too Much, Too Much?
With each passing year, I think it is easier at times for us to get caught up in the “comparison trap.” I know I have been guilty of this very…
Management
Assets
There are a few phrases that folks in our office are probably tired of hearing me say. One is,“Success is about finding good customers and keeping them.” If you can…