Management
Hiring Smart
For us, getting involved in an FMI peer review group has been one of the smartest ways to grow our business. We meet periodically with other construction companies in non-competing…
Management
Solutions & Thoughts
There are times when we are trying to have that “break through idea or solution” and all we get are jagged thoughts that nag the problem. Having said this, have…
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Adjusting the Sails
We’re working on four decades of being in business. The company has had ups and downs through changing cycles. We’ve been through periods of great growth, low times, the financial…
Management
Collaboration and More
When we designed our place, I originally wanted to have desks in the open. When this did not fly, I suggested offices that had two walls and opened to a…
Management
Resilient Companies
Just about anyone can be successful when the waters are calm and steady. It’s when the sea gets choppy and the waves come in that the true test begins. Everyone…
Management
The Pause
We’ve known for a long time that periods of stress in the American economy accelerate change in a way that’s sometimes generational. Think about the Great Depression and the resulting…
Management
Balancing Data and Experience in Decision Making
I spent some time recently with a couple of long-term customers. Both have national presence, but one is small and the other large. Each is successful in its own way,…
Management
Devil in the Details
Several years ago, I wrote a post about Van Halen’s contract with their promoters. They have a clause in their agreements stating that the band should always be provided with…
Management
It’s the Experience
In any kind of buy and sell, the customer experience is the differentiator. It’s where repeat business is earned or lost. This sounds simple, but we all know it’s hard…
Management
Balancing “The Know”
Like many organizations, we meet once a week to get a status report on our current projects, discuss any management changes needed and, most importantly, find out how we might…