Leadership
Do you remember that old expression, “The customer is always right?” Sometimes, it’s a hard pill to swallow. In any business, there will be times when you know you are…
Over the years, I’ve learned this truth: Nothing is ever as good or as bad as it seems at first. Most people tend to exaggerate in one direction, especially in…
Read MoreDo you remember that old expression, “The customer is always right?” Sometimes, it’s a hard pill to swallow. In any business, there will be times when you know you are…
It’s human nature to want to compare ourselves to others. That goes for just about anything, from business to sports, personal accomplishments and even our own happiness. The reality is,…
We don’t always find the answer or make the right decision inside the “yes” bubble. Let me explain. We’ve all been at a meeting where everyone around the table is…
The first time I wrote a post about archaic parking regulations was ten years ago, and I revisited the topic in 2016. Time has passed, and things have gotten a…
All of us, at one time or another, need to take some time for ourselves to reenergize and reconnect. That’s exactly what I did a couple of weeks ago at…
One of the things that I have thought about more recently is what makes someone truly happy in their work? We can talk about perks, fellow team members and benefits,…
Yesterday, we sponsored a Leadership in Diversity & Inclusion roundtable held at The Lakeshore Foundation. The third in a series, this session focused on inclusion for our international community, a…
With the exception of the last couple of years, I have visited Augusta on several spring trips. I have seen a lot in that time spent here–trials and tribulations and…
For the last few years, I’ve served as one of the directors of the Federal Reserve Bank of Atlanta’s Birmingham Branch. This country is fortunate to have a strong central…