Management
We’re Not Big on Titles
If I had it my way, most of our business cards would not list a job title. Mine never has. Over the years, I have seen folks get caught up in their name, rank, and serial number for a company, maybe neglecting…
Management
Play Your Own Course, Revisited
What follows is something I wrote a few years ago, and as we go into a new year, I thought it might be nice to revisit. I know in my…
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When Is Too Much, Too Much?
With each passing year, I think it is easier at times for us to get caught up in the “comparison trap.” I know I have been guilty of this very…
Management
Assets
There are a few phrases that folks in our office are probably tired of hearing me say. One is,“Success is about finding good customers and keeping them.” If you can…
Management
Influencers
When you walk into a conference room, the normal thought is that the authority figure is seated at the head of the table. At your next meeting, I’ll challenge you…
Management
Thoughts on Being a Connector
Some time ago, I figured out the value of being a connector, working to connect the right people who may not know each other, but would benefit from being acquainted….
Management
The Power of “No”
Over the years, I have learned the hard way that saying “no” can sometimes lead to just as much success as saying “yes.” It’s human nature to want to say…
Management
A True Warrior
The flow chart on this sidewalk sign caught my attention. Simple. All options lead to the “right” answer. It reminded me of an important truth in sales. Every customer is different,…
Management
Clear Your Head
It doesn’t matter if you are in the C-suite or any other position in the organization. For those who are motivated to keep moving forward, it’s hard to get everything…
Management
Metered Growth
Our economy is edging up by the quarter. While I do not believe 4.5% GDP growth is sustainable, it would be nice to think we will be somewhere around 2…